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Retention Services

The goal of Retention Services is to provide resources and services to help students succeed. We focus upon Student Success (SDV) courses, and helping students who are on probation, suspension, or referred from Instructors through our SAILS system.

CAD and Other Academic Holds

What is a hold?
A block that is placed on a student’s academic record which prohibits them from registering for classes until they meet with an appropriate college employee regarding the block

How do I know when I have a hold on my record?
You will see Holdon your academic record. Other non-academic holds exist. Clicking on Hold will provide information on which type of hold you have.

What is a CAD (Credit Advising Required) hold?
A block that is placed on a student’s academic record when their cumulative GPA falls below a 2.0

What is an Academic Suspension or Academic Dismissal hold?
A block that is placed on a student’s academic record when they have been suspended or dismissed from Reynolds

Why?
These students must be advised prior to registering in an attempt to help them become academically successful

Academic Standing

What is Academic Warning?
1) a designation for students who have a GPA between under a 2.0 in a given semester (these students do not necessarily have a CAD hold unless their cumulative GPA dictates that one is needed); 2) a designation for students who have a cumulative GPA between a 1.5 and 2.0 (who have not previously been placed on academic probation)

Who to contact to be advised and have CAD hold removed?

  • Curricular students (have selected a program of study as their major): Assigned faculty advisor (found in SIS under “student center”).  If unable to reach assigned advisor after several attempts, you may meet with any faculty advisor in your academic school.
  • Pre-nursing students: any advisor in Enrollment Services (walk-in basis)
  • Non-curricular students (have not chosen a program of study): any advisor in Enrollment Services (walk-in basis)

What to do to prepare, prior to meeting with academic advisor?

  • Complete the following assessment and bring to advising

What is Academic Probation?
A designation for students whose cumulative GPA falls below a 1.5 and who have attempted at least 12 credit hours; students will remain on academic probation until such time as their cumulative GPA is above 1.75

Who to contact to be advised and have CAD hold removed?

  • Nicole Clifford (Student Success Coach) – nclifford@reynolds.edu - to schedule an appointment prior to each registration period

What to do to prepare, prior to meeting with academic advisor?

  • Complete the following assessment and bring results to appointment

What is Academic Suspension?
A designation for students whose cumulative GPA is lower than 1.5, who have attempted at least 24 credit hours and were on academic probation the previous semester

How long must a student “sit out”?

  • One semester

Who to contact to be advised and have Academic Suspension hold removed?

  • Sarah Shutt (Counselor for Retention Services) – sshutt@renolds.edu – to schedule an appointment after “sitting out” one semester and during the registration period for the following semester

What to do to prepare, prior to meeting with advisor?

  • Complete the following assessment and bring results to appointment

 What is Academic Dismissal?
A designation for students who do not maintain at least a 2.0 GPA for the semester they return after Academic Suspension or for students who do maintain at least a 2.0 GPA for the semester they return but do not maintain a 1.5 GPA in subsequent semesters

How long is a student dismissed from Reynolds?

  • Normally permanently but, in the case of exceptional circumstances, students may submit the an appeal form to Enrollment Services or Central Admissions and Records

Student Assistance and Intervention for Learning Strategies (SAILS)

SAILS is an early alert program designed to help students during the semester before they run into long-term academic trouble. If you receive an email from your instructor through this initiative, you may also receive one from the Student Success Coach for this program.  To contact the Student Success Coach directly for academic help and specialized advising, email Chimene Boone – CBoone@reynolds.edu – to schedule an appointment.

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